This page sets out Duel's current terms, organised by topic so key rules are easy to find. We compared the supplied wording against earlier versions to check each section carefully. Where a genuine change is detected, it appears directly next to the affected rule, with a brief note on what shifted. Sections without a confirmed update keep their existing wording as shown.

Operator and Licence Details

Duel is operated by Immortal Snail LLC, registration number L22982. The platform holds an Anjouan Gaming Licence, licence number ALSI-202411026-FI1. These details identify the operating entity and its issuing licence only, and nothing in this section implies any statement about legality or regulatory status in Singapore.

No detected changes since 18 August 2025.

Registration and Account Conditions

Registration at Duel is limited to users aged 18 and over. Accounts are funded on a crypto-first basis rather than through traditional fiat deposits. Account and payment details may be subject to jurisdiction-specific checks and standard KYC/AML review at the operator's discretion.

Players who want to review current terms before creating an account can do so on the official Duel website ahead of funding.

No detected changes since 18 August 2025.

Identity Verification Requirements

Full KYC verification becomes compulsory once aggregate lifetime deposits exceed S$5,000. It also applies to any withdrawal request or when a transaction is deemed suspicious. Email and phone verification are not confirmed as mandatory standalone steps for every account.

  • Government-issued photo identification;
  • A selfie holding the submitted ID;
  • A bank statement or utility bill dated within the last 3 months.

Users must be 18 or older for verification to be completed and for account use to continue.

Last change: 3 February 2025
Was: KYC verification was required once aggregate lifetime deposits exceeded S$2,000, on any withdrawal, or for suspicious activity.
Now: Full KYC is compulsory when aggregate lifetime deposits exceed S$5,000, on any withdrawal request, or when a transaction is deemed suspicious.

Duel Bonuses and Rewards Overview

Duel does not currently confirm a traditional welcome deposit match or a signup Free Spins package. Core rewards instead consist of 50% instant rakeback on third-party slots, 60% Instant Rakeback on Live Blackjack, and Zero Edge on eligible Originals within a daily allowance. No fixed public promo code is required to access this core reward structure.

Last change: 17 September 2025
Was: A standard welcome package offered a 100% deposit match up to S$500 plus 50 Free Spins.
Now: No traditional welcome deposit match or signup Free Spins package confirmed; core rewards are 50% instant rakeback on third-party slots, 60% Instant Rakeback on Live Blackjack and Zero Edge on eligible Originals within a daily allowance.

Cashback and Instant Rakeback

Instant rakeback replaces conventional delayed cashback at Duel. Third-party slots return 50% instant rakeback, while Live Blackjack returns 60% Instant Rakeback on qualifying stakes. Eligible Originals return 0.1% instant rakeback while play remains within the daily Zero Edge allowance.

No traditional daily, weekly or monthly reload package is confirmed. Instant rakeback and Zero Edge are positioned as ongoing alternatives to recurring retention bonuses.

Last change: 22 June 2025
Was: Cashback previously ran as a 10% weekly reload credited every Monday.
Now: 50% instant rakeback on third-party slots; 60% Instant Rakeback on Live Blackjack; 0.1% instant rakeback on eligible Originals while within the daily Zero Edge allowance.

Wagering and Maximum Bonus Bet

The core instant-rakeback and Zero Edge model carries 0x wagering. No classic welcome-bonus rollover applies because no standard deposit-match welcome bonus is confirmed. A maximum bonus bet limit is not applicable to the core rakeback model; Zero Edge play is instead restricted by a daily allowance that resets the next day.

Last change: 5 November 2024
Was: The previous welcome bonus carried a 35x wagering requirement with a S$5 maximum bonus bet.
Now: 0x on the core instant-rakeback / Zero Edge model; no classic welcome-bonus rollover applies because no standard deposit-match welcome bonus is confirmed.

Deposits and Payment Methods

Deposits at Duel range from S$8 up to S$50000 per transaction. Funding is crypto-first, and no standard fiat deposit-match welcome minimum applies.

  • BTC, BCH, ETH and LTC;
  • USDT, USDC, SOL and BNB;
  • XRP, DOGE, TRX and ADA;
  • LINK, AVAX, HBAR and TON.

Crypto transaction minimums can vary by asset and network and are not officially published before login.

Last change: 29 April 2025
Was: Deposits previously ranged from S$20 up to S$20000 per transaction.
Now: S$8–S$50000.

Withdrawals and Cashout Limits

Withdrawal requests at Duel range from S$5-S$10 up to S$100000, depending on the method used. Daily and monthly withdrawal limits are not publicly stated.

  1. Submit a withdrawal request through the account dashboard;
  2. Undergo KYC review if the request triggers verification;
  3. Receive approval confirmation from the payments team;
  4. Wait for processing, typically 1-3 Buisness day after approval.

Processing timing reflects time taken after approval only, not any preceding KYC review period.

Last change: 11 December 2024
Was: Withdrawals previously processed within 3-5 business days after approval.
Now: 1-3 Buisness day.

Loyalty, VIP and Support Contact

Duel does not publicly confirm a classic tiered loyalty or level-up programme. Immediate rakeback is emphasised instead of delayed daily, weekly or monthly loyalty rewards. No public VIP tier table or fixed VIP thresholds are confirmed on the official site, and referral or affiliate rewards remain separate from any player VIP scheme.

Support is available through Live Support, the Help Centre and email at support@duel.com for questions relating to these terms.

No detected changes since 18 August 2025.